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Our Services

Superior Customer Service for Home Medical Equipment Customers

At Family Medical Supply in Wheeling, we pride ourselves in providing superior customer service. If you are a first-time customer or a long-time friend of the business, we strive to get you the durable medical equipment and supplies you need with respect, efficiency, and professional know-how. How can we serve you today?


Family Medical Supply’s services include:

  • Care and concern involved with trial fittings and product sampling
  • Labor for warranty repair of defective products
  • Billing of primary or secondary payer insurances and Medicare
  • Reworking of denied claims
  • Cleaning of mobility equipment
  • Loaner products while your product is in for service
  • Labor to build or assemble and test sophisticated mobility equipment
  • Instruction on equipment operation and safety to client, family, and caregiver
  • Durable medical equipment delivery and set-up
  • We accept Medicare assignment on many products


Please visit our online catalog to see more products and what we offer. Please contact us online, in person, or on the phone and any of the Family Medical Supply staff will be happy to assist you.